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This service offers you quick access to your GP practice, where they know you and have your full medical record. We recommend this service instead of going to A&E at the hospital.

    1. Phone the surgery and explain to reception that you have an urgent problem

    2. Reception can then put you on the Duty Doctor list

    3. The Duty Doctor will ring you back within 2 hours

    4. The Duty Doctor will decide with you what you need, which could be

        Advice over the phone

        An appointment at the surgery

        A home visit if you are really not well

        A referral to another service

        Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website