Statham Grove SurgeryStatham GroveLondon, N16 9DPTel: 020 7254 4327
All our patients have a named GP, if you would like to know the name of your GP please ask at reception. Of course you may still see a GP of your choice.
To book online follow the link above - you will need a PIN number (if you do not yet have one ask at reception).
We aim to see you within 48 hours of your request
For the best possible care, we recommend that you aim to see your regular GP or the GP that is managing your current condition.
These are available for those that are unwell and need immediate attention. This is not for repeat medications, medical certificates or reviews of long term conditions.
We reserve some appointments for those with an urgent problem who need to be seen on the same day.
If appropriate, you may be offered a telephone consultation with your usual doctor or a duty doctor.
If you arrive or believe you will be late for your appointment you will only be seen at the discretion of our clinical team, if you are later than ten minutes you will need to arrange another appointment.
Appointment System Explained
Patient Guide to Appointments
Appointment Flowchart (Turkish)
Where possible, please request a visit before 11:00am. We try to reserve home visits for serious acute emergencies, the elderly and housebound.
If you wish to speak to a doctor or nurse about results, an administrative matter or a clinical matter that does not need a face to face consultation, then you might be able to use a telephone consultation. The doctors and nurses provide a telephone consultation service after morning surgery and before and after evening surgery. Please ask reception to book a telephone consultation with your usual doctor or nurse.
Please contact reception after 10am to enquire about your test results as our reception staff will have more time to deal with your request between these times.
Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.
When you take your test you will be told how long it will be before the results are returned to the practice.
It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.
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